ISO Mistakes
The mistakes people make when implementing ISO standards – a helpful guide made for people who are:
- Thinking about implementing some kind of ISO standard;
- Wondering why you ever bothered implementing your ISO standard(s) – because it really isn’t helping.
Mistake #2
Adopting the language and terminology of the standard where it is not relevant, useful or indeed user friendly
Mistake #8
Overcomplicating the system (including compliance requirements that have no real bearing on your operation)
Mistake #10
Letting the certification body assessors dictate the structure & detail of your system
Mistake #12
Not getting top management commitment or appointing a champion with sufficient authority
Mistake #13
Allowing the management system to rest on the shoulders of just one individual
Mistake #14
Not taking time to fully understand the detail of the standard & the intent of each clause
Mistake #16
Choosing a consultant that doesn't understand your business or that you would find difficult to work with
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