Making Processes Deliver
It obviously costs money to undertake any type of work or endeavour. And the cost of that work might include the cost of rent for the facilities in which the work is undertaken, the cost of the equipment needed to execute the work, the cost of the materials and the wages and salary costs of […]
Practical ISO implementation
As some of you know I used make diamond tools for a living. This involved mixing not very sparkly diamonds in even less sparkly clay. We would then make the mixture very hot and squeeze it very hard to make an “insert”. And of course, we didn’t want our finger burnt so, we let the […]
PDSA: A Magnificent Tool for Learning, Improvement and Innovation
In order to stay ahead in today’s ever-changing world organisations need to constantly strive to improve processes, products, and services. A great tool for assisting us is the Plan-Do-Study-Act (PDSA) model and this blog explores how PDSA can be a magnificent tool for learning, improvement, and innovation. But first, is it PDSA or PDCA? PDSA […]